About 338,800 DREO space heaters sold in the U.S. are being recalled because they can overheat and catch fire.
Story Highlights
- The recall covers DREO model DR-HSH015 ceramic heaters made from April 2025 through January 2026.
- DREO has received 17 reports of the heaters catching fire, including three with property damage and one hand burn.
- The heaters were sold at Costco and online at Best Buy, Home Depot, Lowe’s, Kohl’s, QVC and other sites.
- Owners should stop using the heater at once and contact DREO for a free replacement.
What Was Recalled and Why
On Thursday, October 29, the U.S. Consumer Product Safety Commission (CPSC), the federal agency that polices dangerous household products, announced a recall of DREO DR-HSH015 space heaters. The reason is simple and serious: officials say the heaters can overheat and ignite, which creates a fire hazard and a risk of burns. About 338,800 units were sold in the U.S., and about 36,300 more were sold in Canada, for more than 375,000 in all.
DREO is carrying out the recall voluntarily with the CPSC and Health Canada, Canada’s health and product safety agency. The recalled heaters are black, portable, oscillating ceramic heaters, meaning they turn side to side to spread warm air. They are about 11.5 inches wide and 13 inches tall, come with a remote control and have “DREO” printed on the front. They were made in Vietnam and sold from September 2025 through October 2026 for about $70 to $110.
Reported Fires and Injuries
According to the CPSC, DREO has received 17 reports of the heaters igniting. Three of those fires caused property damage, and one person suffered a burn to the hand.
The timing matters. Heating equipment is one of the leading causes of home fire deaths, according to the National Fire Protection Association, a nonprofit fire safety group. Nearly half of all home heating fires in the U.S. happen from December through February, the group says. CPSC staff have estimated that portable electric heaters were involved in an average of about 1,700 fires a year from 2018 to 2020. A heater that can overheat is a risk families do not need as the cold months arrive.
How to Check Your Heater and What to Do Next
Turn the heater over. A label on the underside shows the model number and the manufacture date in a year and month format, like 2025/04. Only model DR-HSH015 heaters with dates from 2025/04 through 2026/01 are part of the recall. If yours matches, unplug it and stop using it at once.
DREO will send a free replacement heater. To get one, owners are asked to destroy the recalled heater by cutting its electrical cord and then send DREO a photo of the destroyed heater, following the company’s instructions. This step keeps unsafe heaters from being sold again. DREO can be reached at 833-820-0887 from 8:30 a.m. to 6 p.m. Eastern time, Monday through Friday, by email at [email protected], or online at dreo.com by clicking “PRODUCT RECALLS.”
The heaters were sold in Costco stores nationwide and online at Dreo.com, BestBuy.com, Kohls.com, Lowes.com, QVC.com, HomeDepot.com, B2BRenew.com and Costco.com. That wide reach means many of these heaters may be sitting in bedrooms, offices and garages across the country. If you gave one as a gift, let the person know.
Why This Matters for Safety-Minded Households
Many families use a small heater to warm one room and keep energy bills down. That is a smart, thrifty choice, but only with gear that is safe. This recall offers a free path to a safer heater. The best move is to check the label, file the claim and never pass a recalled heater along to someone else. Taking it out of use protects your home and the next family.
What Officials Have Said About the Defect
DREO and the CPSC describe the problem as overheating that can lead to the heater catching fire. They have not released details on which part fails or what sets off the overheating. Their guidance to owners is clear: stop using the heater and get the free replacement.
Sources:
cpsc.gov, dreo.com, recalls-rappels.canada.ca, kshb.com, wesh.com, nfpa.org, cpsc.gov
